Support & Contact

Whether you need help configuring your AI workspace, managing your repositories, or have questions about the broader hArf Ecosystem, the GloMap Venture Studios team is ready to assist you.

1. General Inquiries

Got a question about how to use the Vibefiles engine or how to structure your .harfignore files? Drop us an email. We aim to respond to all developer inquiries within 24-48 hours during standard business days.

2. Bug Reports & Vulnerabilities

If you encounter a glitch in the UI, an error while bundling your code, or discover a potential security vulnerability within the platform, please notify us immediately at hello@redoks.in. Include detailed steps to reproduce the issue so our engineering team can patch it swiftly.

3. Account & Workspace Assistance

Need help recovering your account or managing your active sessions? While our unified dashboard provides standard management tools, you can contact support if you require manual assistance with:

• Permanent data erasure and account deletion requests.
• Recovering access to a locked workspace.
• Reporting abusive behavior or unauthorized use of public repositories.

4. Partnerships & Ecosystem

Vibeoks is a foundational piece of the hArf Ecosystem. If you are interested in integrating our API, forming a partnership with GloMap Venture Studios, or exploring how our cloud tools can scale your startup, we'd love to chat. Reach out to the same email address to connect with our core team.